Problem with my new Washing Machine Electrolux EWF1090

Eeerrghh!

Just bought a ELECTROLUX EWF1090 8kg Washer and one of the button is spoilt! And I had chosen Electrolux as I thought that this is a Brand that is so trustable...uurgh

And the worse is I keep calling the Electrolux customer service and the phone line is busy all the time. Left my number in the mailbox but nobody returned my call!

What a Great Expectation :(