Tuesday, July 8, 2008

Painting : Negotiation

Before I pm you the contact, I need to caution you on the negotiation part.

Most of these contractors will quote a low price over the telephone to 'entice' you, then later when they visit yr flat, they will jack up the price. So make sure you tell the contractor you are getting a few quotes, so even if they visit yr flat to give a final quote, you are not obliged to use them. That way you will get a good & reasonably low-price & competitive quote !

Second, make sure you tell the contractor exactly what you want -- whole flat plastering or simply "touch-up". The contractor will tell you whole flat plastering, but later claimed he meant only "touch-up" when you have given him the job. So you need to be very clear and specific about what you want -- before you agree with his quote. Point out the areas in your flat you need smoothening and plastering, so there is no ambiguity later. This was a lesson I learnt, not that I am complaining.

As for paintwork, be clear about how much sealer you need. The painter will quote say $250 for the sealer coat, but the fact is, he does not need to apply sealer coat to the whole flat, only those areas where there is fresh cement or plaster. So if he does not plaster all the area of a wall, you need not pay so much for the sealer coat. This I found out from my experience. I could have bargained for a lower price for the sealer but didn't because I was not aware of the tactic. Now I am a bit wiser, I share it with you.

Now for the actual paint job. Tell him what you want painted -- don't forget pipes, ceiling, door frames, etc. And the number of coats. They will use this as an excuse to jack up the price. I told him what I wanted on the telephone before he came to my place.

The contractor will show you a glossy catalog. And you pick, say, ICI Light and Space or All-in-One.

Later you are surprised when he used ICI Maxilite, a cheaper grade of paint for paint contractors. They don't tell you this at the time they quoted for the job, like in my case.

Too bad I only learnt about that tactic after I had agreed.

In my case I decided not to make an issue when I saw the team did a good job of the plastering -- you can see my blog for the Before and After photos -- so I let it pass. In any case the painter gave me what was specified for the final coat -- Dulux Light & Space, and the overall plastering-and-paint job was good.

I was patient and understanding only because his quote was lower than what most others were charging.

For the price I am not complaining, but am pleased with the result.

PM sent. Use my name ("Roland") to knock down the price he quoted.

For yr guidance, this was what I paid:

plastering $350
sealer coat $250
painting $800
total = $1,400

I got him to reduce to $1350.

BTW, he asked for a 50% deposit. I refused (to be safe in case the contractor not bona-fide and out to cheat) and said I will pay $400 only after he started work. When I saw he kept his word and started work in earnest, I decided to pay him $500 at the start of the 2nd day. Also, he didn't ask for payment after he had completed the job, I paid him instead but at his suggestion withheld $50 as he wants to return later to finish some little touch-ups that I had pointed out to him.

If you encounter any problem with him, it will likely be communication. I think his communication skills are not too good.

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